Shipping Policy

Processing Time

  • Once your order has been placed, it takes 1–3 working days for us to process it.

  • Orders placed on weekdays are usually processed within one working day.

  • Orders placed on Friday evenings, weekends, or public holidays may take a little longer to process.

Delivery Time

  • After processing, your order will be shipped within an average of 8–12 working days.

  • Please note that delivery times may vary depending on your location, local customs procedures, and courier delays.

How to Place an Order

  1. Go to the product page and add your desired item to your basket by clicking “Add to basket”.

  2. Check that you have selected the correct product variant (e.g., size, color).

  3. Click “Proceed to checkout”.

  4. Enter your correct shipping address details on the Information page.

  5. Confirm your address on the Shipping page.

  6. Continue to the Payment page and choose your preferred payment method:

    • Klarna (pay later)

    • Credit card (AMEX, Mastercard, Maestro, Visa)

    • PayPal

    • EPS

    • Immediate bank transfer

All payments are SSL encrypted, ensuring a secure checkout.

Shipping Costs

Good news! Shipping is always free — no matter the order size or value.

Order Processing & Eco-Friendly Shipping

At Labruna Soul, we strive to keep our prices fair and our impact on the planet low. To achieve this, we sometimes combine packages into larger shipments. This means your order may take a little longer, but together we’re helping to reduce unnecessary packaging and shipping emissions.

Important Notes

  • During peak seasons (such as holidays or promotional periods), processing and delivery times may be slightly longer.

  • Once your order has been shipped, you will receive a confirmation email with tracking information (if available).

  • If you have any concerns or need assistance with your delivery, please contact our customer service team at  info@labrunasoul.com.

✨ We do our best to ensure your order arrives on time and in perfect condition. Thank you for shopping with Labruna Soul